Welcome to Quality Tractor Parts Ltd., a thriving business with a rich history dating back to 1981. As a family-run enterprise, we take pride in our legacy of success and the dedication of our 80+ team. We're continuously seeking talented individuals to join our dynamic workforce.
At Quality Tractor Parts, we are committed to fostering a vibrant and inclusive workplace culture that fuels our ongoing growth. We offer equal career opportunities across various departments including Sales, Product Development, Purchasing, Stock Control, Accounts, Marketing, IT, and Web.
Why Choose Us?
- Dynamic Work Environment: We thrive on constant improvement, providing a stimulating atmosphere where innovation is encouraged.
- Diversity and Inclusion: We celebrate diversity and believe that a range of perspectives enriches our collective experience.
- Personal and Professional Growth: Every member of our team is valued and supported in their journey towards personal and professional development.
- Competitive Compensation: We offer market-competitive remuneration packages to reward your talent and contributions.
What We Seek:
- Dedication and Drive: We value individuals who are passionate about their work and dedicated to achieving excellence.
- Initiative and Collaboration: The ability to work independently while also contributing effectively within a team environment is essential.
- Strong Communication and Motivational Skills: Clear and effective communication, coupled with the ability to inspire and motivate others, are key attributes we look for.
- Deadline-Oriented: In our fast-paced industry, the ability to thrive under pressure and deliver results within tight deadlines is crucial.
Don't See a Suitable Vacancy?
If you believe you possess the qualities and skills to excel at Quality Tractor Parts but don't see a matching vacancy, we still want to hear from you!
Send your CV to recruit@qtponline.com, and let's explore the possibilities together!
"DO NOT REQUIRE ANY AGENCY ASSISTANCE AT THIS TIME"
Role Summary - 20 hours per week
Maintain best in class HR standards and support managers throughout the employee life cycle. Day-to-day HR administration and development and implementation of policies, procedures and programmes to enhance QTP as a great place to work and ensure legal compliance.
Team and Manager
Reporting to the Chief Operations Officer.
Works successfully with
All employees at all levels in the business as well as external service providers.
Responsibilities
Management Support
* Provide accurate and timely HR advice to all managers regarding day to day employee issues and team management and development;
* Pre-empt potential employee issues by participating in management and employee meetings on a regular basis
and encouraging ongoing communication;
* Support managers in their management of incidents and procedures including disciplinaries and grievances;
* Work with the management team to define requirements and identify internal talent and external candidates to fulfil the business strategy;
* Work with management team in the recruitment and selection of new employees;
* Support management in the delivery of the performance management process including goal setting and annual reviews;
HR
* Develop and refine HR policies;
* Ownership of internal HR documentation and best practice procedures;
* Ensure compliance with legal obligations in employment;
* Assist in communications strategy improvement initiatives including employee engagement programmes,
promotion of company benefits and strategies for employee retention;
* Support employees with HR issues or queries and facilitate actions to resolve these in a timely manner;
* HR data analysis / reporting as requested;
Learning and Development
* Oversee L&D strategy focusing on continuous improvement by developing further training and fostering relationships with external suppliers;
* Work with the Heads of Departments on training needs analysis;
* Onboard and induction of new hires.
Experience and Competencies
* Minimum 3 years’ HR experience in a business environment
* Excellent working knowledge of current and planned Irish employment law
* Proven ability to source, attract and hire new employees
* Excellent relationship building and communication skills to facilitate networking and influence across all levels in the business
* Strong process and systems orientated approach to work
* Confidential, discreet and diplomatic approach
* Excellent written and verbal communication skills
* Problem-solving mindset, showing ability to be flexible, respond positively to change and work
effectively under pressure while dealing with conflicting priorities
KPI’s
* Employee turnover
KPI’s
* Employee turnover
* Exit interviews
* Absenteeism rate
Qualifications
* 3rd level qualification in Human Resources or business
* CIPD qualified desirable
* Qualification or a strong interest in L&D
* Office 365 skills
The above description is not exhaustive and may be altered from time to time to meet the Company’s requirements.
Skills:
HR Processes HR Strategy Employment law HR Policies
Benefits:
Pension Fund Group Life Assurance
Contact: Daphne Duncan
Reference: IrishJobs
Job ID: 100372216
Quality Tractor Parts Ltd. have become Ireland's leading national and international tractor parts supplier, exporting to all over the world. We are an importer & distributor for new and replacement parts for all makes and models of agricultural tractors.
Based in Mullingar, Co. Westmeath, Ireland – QTP occupies four warehouses and employs over 85 people to cater for our ever-expanding product range and customer base. We supply to over 2,000 customers across 70 countries.
We are currently looking to hire a Receptionist/Customer Service Representative
Role Description:
Eligible candidates should meet the following criteria:
Skills:
Organised, Responsible, Able to work on own initiative
Benefits:
On-site parking, pension
- First point of contact for visitors to the building
- Managing incoming calls and taking relevant and timely action in a concise and professional manner, ensuring all items are followed up and closed out.
- Filing and retrieving documents, within an established filing system.
- Tracking and tracing with couriers for all customers based in Ireland.
- General administrative duties
Eligible candidates should meet the following criteria:
- Have excellent organisation skills required in highly paced environment.
- Strong attention to detail is essential for this position
- Have a flexible and enthusiastic approach to work
- Excellent telephone manner
- Customer service orientated
- Be responsible and able to work on your own as well as part of a team.
- Leaving Certificate or equivalent education standard required
- Fluency in English both spoken and written
- Must be computer literate - in particular Microsoft Office Package
Skills:
Organised, Responsible, Able to work on own initiative
Benefits:
On-site parking, pension
New Product Development Specialist
Your Role
As part of Quality Tractor Parts Ltd. strategic growth and expansion plan a New Product Development Specialist is required. This is a full-time permanent role with a competitive salary based on experience. You will report to Head of Supply Chain.
Duties
- Develop new products and services intended to assist in strategic planning
- Gathering and analysing market research data
- Monitor market trends and information collected by sales team to identify potential products for the development of new portfolio, and the restructuring of existing products
- Take new and modified commercial lines products from concept to implementation across all lines of business for the target market
- Remain current on market trends, product positioning, successes and competition and recommend appropriate actions based on analysis
- Provide regular feedback on product requirements for foreign markets, including product specifications functionality, pricing, and translation needs
- Prepare and execute local product launches and report on expectations of market size, market uptake, market share and expected budgeted sales
- Define product promotion and positioning for defined segments
- Produce financial analyses, projections, based on these proposed solutions
- Define customer segmentation and target groups
- Assess customer needs and requirements for defined segments and target accordingly
Candidate Profile
- Agri Machinery market knowledge a distinct advantage
- Project Management experience with an Ability to establish credibility and rapport with all stakeholders
- Degree level with focus on Mechanical Engineering, Business administration or NPD
- Familiarity with all aspects of product development and launches
- 2-4 years’ experience in project planning and management
- 2-4 years’ experience in New Product Development
Skills
- Product Development
- Product Knowledge
- Project Management
- Agri Machinery Market Research
Benefits
- Pension Fund
- Parking
- Death in Service
Job Description
Your Role
Following expansion in our international market, Quality Tractor Parts are actively seeking to recruit fluent German/French/Italian/Spanish/Finnish speakers to join our Sales and Customer Service team.
Your Team
You will be working within the Sales Team reporting to the Sales Manager.
Responsibilities
- Proficient in both verbal and written French/German/Italian/Spanish/Finnish
- Handling incoming sales enquiries and following up on same
- Data entry to customer registration system with high attention to detail
- Maintenance of contract files
- Provision of high-level back-office support to Customers.
- Internal Key Account Management as needed
- Have an Excellent Telephone Manner and very good Organisational Skills.
- Be computer literate and have an ability to update data as it is received from customers over the phone on our clients system.
- Friendly and professional telephone manner.
- Confident, self-motivated, competitive and assertive.
- Previous telemarketing and outbound calls experience desirable.
- Delivery of all Company sales targets & KPI's.
- Qualify leads and referrals.
- Cold Calling.
- Achieve productivity and ensure key performance indicators are met.
- Undertake specific tasks and projects as directed by the Sales Manager.
- Minimum 2 years experience in sales, customer service, telesales, and/or account management
Quality Tractor Parts is based in Mullingar and is one of Europe’s largest tractor parts distributors, exporting to over 50 countries worldwide, and is looking for an experienced Senior I.T Engineer to join the team.
This is an IT Support Engineer role reporting to Head of IT and is responsible for the day-to-day operations of the desktop environment, internal and external customer support as well other support features to the business. It is important to note that the IT Department is a support function and from time to time, additional responsibilities are undertaken to support the business in all areas when called upon. We will provide career development opportunities through training and onsite learning. There will also be opportunities to engage in project related work such as environment upgrades and O365 migrations
Key Responsibilities:
- First line support for user issues: login, password, printing, email, network, PC, etc.
- First line support for hardware issues, including barcode scanners, Wi-Fi access points, printers, label printers
- Creation of new user accounts: Active Directory, Email, VPN
- Configuration and update of hardware: PCs, Laptops, Tablets, Mobile phones.
- Installation and update of end-user software
- Installation and update of all Operating System updates for Servers and PCs
- Monitor our spam filtering and quarantined emails#
- Create Standard Operating Procedures for all processes associated with the role
Ideal Candidate:
- Experience supporting an O365 / Microsoft Office environment
- Experience working with Windows Server / Hyper-V, Network administration including wi-fi
- Strong focus on IT services delivery to customers
- Prior experience supporting Sales and Warehouse teams would be advantageous
- Excellent written, verbal, customer service skills
- Strong analytical and problem-solving ability
- Ability to work with minimal supervision
- IT certification or relevant experience
This position will be based at our office in Mullingar, remuneration will be dependent on relevant experience.
Job Description
Counter Sales Representative
The role requires the successful candidate to provide expeditious and courteous service while maintaining a clean area and a positive outlook. As a counter sales representative you will be selling a vast range of tractor parts to meet customers’ needs. We are looking for individuals who will share our passion for our products.
Key Responsibilities:
- Greet customers and handle customer requests promptly and courteously.
- Maintain merchandise displays in the counter sales area and maintain a clean, neat work area.
- Report any customer complaints to the Sales Manager
- Understand and use the computer system to access information, enter orders, credits, back orders etc., to accurately and efficiently move through the sales transaction.
- Participate in product and procedural training as requested by the Sales Manager
- Balance and be accountable for the daily takings.
- Participate in cross training in other department functions to allow for the opportunity to upskill and provide coverage to other areas.
- Perform all duties in a consistently safe manner and adhere to all company safety policies.
·Perform other duties as assigned.
Experience and Skills required:
- Previous experience in a retail or customer service environment is desirable but not required as training will be provided.
- Attention to detail, positive attitude, team player with excellent communication skills via email, phone conversation and broadcast communications.
- Knowledge and experience of using CRM systems, Excel, Word and Outlook
- Excellent multi-tasking skills/ A flexible approach to work.
- Strong customer service and communication skills/Strong organisational and time management skills
- Strong collaboration and team working skills.
- A flexible approach to work. Knowledge of tractor parts is an advantage
Skills:
Sales Person Customer Skills Retail
Benefits:
Commission, Parking EAP Pension
Your role would entail the pick and packing
of orders & replenishing shelves to the required Company standards.
Eligible candidates should meet the
following criteria;
• Have a flexible and enthusiastic approach
to work
• Enjoy working in a fast paced environment
where deadlines are tight
• Be responsible and able to work on your
own as well as part of a team
• Be able to demonstrate basic numerical
and checking skills
• Accuracy, attention to detail &
punctuality is essential for this position
Please send your cv to recruit@qtponline.com
